Playa Los Arcos Hotel Beach Resort & Spa Puerto Vallarta | Puerto Vallarta ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Olas Altas 380, Puerto Vallarta, Mexico

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior King Room

Max:

2 persons

220 sq. feet

Bed options:

1 King Size Bed

Garden view

Shower

Air conditioning

room details

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Superior Double Room

Max:

2 persons

270 sq. feet

Bed options:

2 Double beds

Garden view

Shower

Balcony

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Center

Puerto Vallarta 1.6 mi

Airports

Lic. Gustavo Diaz Ordaz (PVR) 7.7 mi

Tepic (TPQ) 110.6 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious Room Upgrade

“After dealing with two smaller and darker rooms at first, I was thrilled with the upgrade I got for just $15 a day. This new room was massive, featuring two double beds and a queen bed. The bathroom was fantastic with double sinks and shower heads, plus a huge balcony where I could enjoy the view and relax.” view full review

Fantastic Bathroom Setup

“I loved the large walk-in shower in my upgraded room! It was definitely a highlight for me, along with the double sinks, which made getting ready in the morning a breeze. This attention to detail in the bathroom really enhanced my overall experience during my stay.” view full review

Tasty Breakfast Options

“I found the breakfast at the hotel to be consistently good. Everything I tried was well-prepared and hit the spot. The options available made for a pleasant start to my days, and it was a great way to fuel up before heading out for the day's adventures.” view full review

Relaxing Pool Experience

“The hotel features three pools, one of which is right on the beach, providing a relaxing atmosphere. I especially enjoyed lounging by the infinity pool and taking in the beautiful scenery. It was refreshing, and the ambiance truly added to my vacation experience.” view full review

General

Non-smoking rooms
Free Wi-Fi in public areas
No parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Elevator

Sports & Fitness

Yoga class

Services

Room service
Housekeeping
Tours/Ticket assistance

Dining

Restaurant
Snack bar
Bar/ Lounge area
Dinner

Children

Children's pool

Spa & Leisure

Outdoor swimming pool
Beach access
Live entertainment
Sun terrace
Garden area
Spa & wellness center
Jacuzzi

Room features

Air conditioning
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Location

Olas Altas 380, Puerto Vallarta, Mexico

Map view

Olas Altas 380, Puerto Vallarta, Mexico

City landmarks

Calle Paseo Diaz Ordaz S/N Centro

Malecon Boardwalk

3200 ft

Gallery

The Loft Galeria

3000 ft

Church

The Church of Our Lady of Guadalupe

1.0 mi

Square

Plaza Principal

3000 ft

Museums

Naval Museum Secretary of the Navy of Mexico

2900 ft

F. Rodriguez

Los Muertos Pier

2900 ft

Puerto VallartaMexico

El Centro

3300 ft

Malecon de Puerto Vallarta

Caballito

4100 ft

Gallery

Peyote People

2300 ft

Calle Juarez 275

Sergio Bustamante

2500 ft

Calle Venustiano Carranza 466 Close to the municipal market

Studios@TheQ

2400 ft

Abasolo LB

Mirador de La Cruz

4100 ft

Calle Aldama 162 Col. Centro Historico

Galeria Caballito de Mar

3000 ft

Island

Cuale Island

2600 ft

Calle Zaragoza 373

Gringo Gulch

2500 ft

Events

Oficina de Proyectos Culturales Puerto Vallarta

3700 ft

Calle Aldama 174

Galeria Pacifico

3700 ft

Nearby

Puerto VallartaMexico

Zona Romantica

200 ft

Puerto VallartaMexico

Old Vallarta

500 ft

Gallery

Galleria Dante

1000 ft

Puerto VallartaMexico

Olas Altas

400 ft

Church

Paradise Church

800 ft

Gallery

Galeria Alpacora

1000 ft

Calle Lazaro Cardenas 274

Galeria Olinala

1100 ft

Aquiles Serdan 265

FireWorks

1400 ft

Square

Plaza Lazaro Cardenas

1500 ft

Beach

Playa Los Muertos pier

2000 ft

Calle Olas Altas 367 Esq. calle Basilio Badillo

Tonalli Spa and Holistic Center

200 ft

Parks

Olas Altas Saturday Market

500 ft

Night club

CC Slaughters Puerto Vallarta

1000 ft

Restaurants

Kaiser Maximilian

100 ft

Calle Olas Altas 380 B

La Palapa Restaurant

1100 ft

Calle Pulpito 105-3 Col. Emiliano Zapata

Cafe de Olla

300 ft

Calle Basilio Badillo 168

The Blue Shrimp

500 ft

Calle Olas Altas 366 Col. Emiliano Zapata. Zona Romantica

Fredy's Tucan

800 ft

Calle Basilio Badillo 245 Colonia Emiliano Zapata

Coco Tropical

300 ft

101 Basilio Badillo

Sapori Di Sicilia

200 ft

Calle Olas Altas 414 Colonia Emiliano Zapata

Mi Pueblito Restaurante

500 ft

Calle Olas Altas 380 Col. Emiliano Zapata

Cafe San Angel Burgers and Tacos

400 ft

Calle Olas Altas 449 Unit 449

Reviews and Ratings

Reviews from guests about their experience.

68%

loved their spa retreat and can’t wait to return.

Amazing beachfront location

Great pool area

Noisy construction nearby

Dining options can improve

6.8/10

Nice

Rooms

6.2

Location

9.2

Service

6.8

Dining

5.4

Mary

United States of America, February 2025

8.0/10

This hotel has a perfect location right on the beach in the heart of the Romantic Zone, making it super convenient for exploring. The rooms are authentic and cozy, although a bit on the small side. The dining could use some improvement, as the food was decent but not extraordinary. The pools are great for relaxation, but the noise from adjacent construction can be a downside.

Rooms

7.0

The rooms are authentic but on the small side, which didn’t bother us too much. We enjoyed hearing the waves at night.

Service

9.0

The service was accommodating and the staff were very nice. I appreciated their willingness to help when I needed a little extra time during check-out.

Location

10.0

The location is unbeatable, right on the beach and just steps from the Los Muertos Pier and plenty of fantastic restaurants. It feels very safe to walk around at night.

Dining

6.0

The food in the restaurant was decent, but the variety could use a bit of spice. I enjoyed the entertainment they provided, which made for great dinner vibes.

Facilities

8.0

The hotel features three pools that are well-maintained and a hot tub, which are great for lounging after a day exploring.

Amazing beachfront location

Noisy construction nearby

David

United States of America, January 2025

6.2/10

I stayed at this hotel and loved its charming old-world vibe in the heart of old Vallarta. It's just a short walk to the beautiful seaside pier and many local shops and restaurants, which is a huge plus. However, the dining options were quite disappointing, and the mattresses were uncomfortably hard. Overall, while the hotel has a lot of character and is clean, I wouldn't choose to stay here again due to the issues we faced.

Rooms

6.0

The room we had was fairly old but had a lot of charming details. Unfortunately, the mattresses were way too hard for comfort, and the bathrooms were quite tiny. Water pressure in the shower was pretty disappointing too.

Service

7.0

The hotel staff was generally pleasant and professional, but we experienced an issue with our room not being cleaned properly one evening, which came as a surprise given the strict check-in policy.

Location

9.0

The location is fantastic—right in old Vallarta and within walking distance of shops, restaurants, and the pier. It made exploring the area very easy.

Dining

5.0

The dining options were lacking. The food did not meet expectations, with only a limited a la carte option available, and even the guacamole was not included in the all-inclusive package.

Facilities

5.0

The hotel has a quaint charm with original details, but the facilities felt a bit dated and not as well-maintained as one would hope.

Henry

United States of America, December 2024

6.8/10

I really enjoyed my stay at this hotel! The staff was incredibly friendly and accommodating, especially the bartender at the pool bar who went above and beyond. The location couldn't be better, right on the beach and close to so many fantastic restaurants. However, I found the service in the dining area to be quite lacking; it felt like we were often forgotten. Overall, it was a good experience, but there's room for improvement in service consistency.

Rooms

7.0

The room was clean and comfortable, though it was located on the street side, so it could get pretty noisy and felt damp at times. We had a nice view of the ocean.

Service

5.0

While the pool bar service was exceptional, the overall dining service was subpar. Often, we had to track down staff for basic requests.

Location

10.0

The hotel's location is fantastic, right on the beach and just a short walk from several excellent restaurants. It's truly the best part of the stay.

Dining

5.0

The food was mediocre at best, and there wasn't much variety, especially for breakfast. The dining experience definitely did not live up to expectations.

Facilities

8.0

The hotel has great facilities, including multiple pools and easy beach access. However, the jacuzzi was not as warm as expected.

Fred

United States of America, November 2024

6.8/10

We had a great time at Playa los Arcos, enjoying the beautiful ocean view from our room and quick access to the beach. However, our stay was marred by some issues, as my air conditioning broke down for 1.5 days and I had some problems with noise in the room due to its location. The service was hit or miss, but we appreciated the attentiveness of some staff members. Overall, it could use some renovations to keep up with the competition.

Rooms

6.0

The rooms had a lovely ocean view, but our specific room was quite small and noisy due to its location above the laundry facilities. The air conditioning worked well, but the hot water seemed inconsistent during our showers.

Service

7.0

While some staff members were very responsive and attentive, others did not meet our expectations. There were moments of great service, especially from certain staff like Bonifacio and Jose Guadalupe, which we appreciated.

Location

8.0

The location is fantastic, right on the beach and close to various restaurants and shops. However, the area was crowded and not as clean as we hoped.

Dining

6.0

The dining options were decent, with a variety of choices, but the food did feel repetitive and could use some improvement in terms of quality and presentation.

Facilities

7.0

The pool area was nice, though it could have been cleaned more often—there was some debris and leftover cups. We did enjoy our time at the pool despite these issues.

Dennis

United States of America, October 2024

7.0/10

I had a pretty mixed experience at this hotel. The location is absolutely fabulous, right by the beach and near lots of great restaurants. However, the room I stayed in was in need of some serious updates and had some lingering odors. The dining options were decent, but more variety would have been nice. Staff were hit or miss, with some being helpful while others seemed a bit frustrated. Overall, there’s potential here, but there are definitely areas that need improvement.

Rooms

5.0

Unfortunately, the room I received was in the older section and felt outdated. There were musty smells, and the bathroom was cramped. It was not ideal, though the mattress was firm.

Service

6.0

Service varied as I encountered some friendly staff, but others were a bit rude and unhelpful, especially at check-in. It was frustrating at times.

Location

9.0

The hotel's location is fantastic, just steps away from the beach and really close to a variety of restaurants and shops. It's perfect for exploring the area without the need for a taxi.

Dining

7.0

Dining was decent but could use more variety, especially for vegetarians. There were some decent buffet options, but I might have preferred eating out more often.

Facilities

8.0

I enjoyed the overall facilities, especially the multiple pool options. They were clean and well-maintained, which made for a nice atmosphere.

Great beach access

Outdated rooms